Biotechs are the driving force behind new therapies that will cure disease and transform quality of life – but a third of clinical trials fail for reasons unrelated to efficacy or safety. We started Auxilius after hundreds of conversations with experienced Chief Science Officers and CFOs who learned the hard way that clinical R&D is about more than science.
Many of us can't tell a pipette from a petri dish, but we are passionate about driving efficiency in drug development. If you find meaning at the intersection of healthcare and technology, we'd love to meet you.
Auxilius, a fast-growing, venture-backed B2B tech startup dedicated to helping innovative Biotechs bring life-saving drugs to market cost-effectively, is looking for a Director, Customer Solutions. This role is perfect for someone with experience at a SaaS company, who is detail-oriented, customer-centric, and has a love and appreciation for technology and data. As a Director, Customer Solutions, you will become an expert in the application of the Auxilius product, and work directly with strategic customers to drive best practices and maintain high satisfaction, and value from our application. This position reports directly to the VP of Operations & Customer Success.
You are a collaborative, data-driven, strategic thinker, and customer-obsessed. You will build strong relationships with our clients, ensuring satisfaction and driving the successful adoption of our products and services. As a Solutions Director, you will collaborate closely with cross-functional teams, proactively address client needs and play a crucial role in fostering long-term partnerships. You are ready to roll up your sleeves to have an immediate impact!
Auxilius built a data-driven, clinical trial financial management software for Biotechs. We help clinical trial sponsors take control over trial costs, manage financial risk, and optimize spending in pursuit of trial outcomes. While our product looks like software, we provide data, context, and frameworks that help sponsors make decisions to achieve trial outcomes dynamically and cost-effectively.
Auxilius was founded by senior executives from the healthcare information and financial services industries. The founding team has spent almost a decade building workflow and intelligence tools for the Life Sciences industry by infusing data into intuitive SaaS solutions. We are backed by top-tier investors and advised by industry leaders.
Auxilius, a fast-growing, venture-backed B2B tech startup dedicated to helping innovative Biotechs bring life-saving drugs to market cost-effectively, is looking for a Customer Operations Analyst to be a key member of our team, reporting to the Director, Technical Accounting Success and will collaborate with cross-functional teams. This person will play an integral part in the organization’s day-to-day product operations responsibilities.
You are a detail-oriented individual who enjoys producing innovative solutions. You are excited to apply your accounting background in a dynamic and fast-paced environment helping a wide range of biotechs bring their drugs to market faster. You are a driven problem solver who can communicate technical accounting in an understandable way while being able to work independently and juggle multiple priorities to meet deadlines.