As your next clinical trial comes into focus, transparency, change management, and alignment may be on your mind. Many finance teams feel at the mercy of the procurement process: Once your CRO is selected, you may try to navigate change and keep the trial on track on their terms, not yours. It pays to get ahead of this dynamic. We recommend inserting language in your CRO contract that allows you to include KPIs at the work order level, bid grid level, or elsewhere as appropriate. Our Study-Level Key Performance Indicators give you curated examples to give you a sense of the possibilities and get you started on a path toward success.
